State of AI in Japan

March 5, 2025

Introduction

AI is transforming industries worldwide, yet Japan remains cautious and measured in its adoption. While global competitors aggressively integrate AI to optimize efficiency, many Japanese companies hesitate, valuing traditional business decision-making. But as AI becomes a critical factor in global competitiveness, Japan faces a turning point: adapt or risk falling behind.

Slow but Steady Adoption of AI in Enterprises

Japanese companies tend to see AI as a support tool rather than a decision-maker. A Reuters survey found that only 25% of Japanese firms have integrated AI, while over 40% have no plans to adopt it—a stark contrast to AI-heavy markets like the U.S. and China.

This reluctance stems from Japan’s consensus-driven business culture, where decisions take time and human expertise is valued over algorithms. While this fosters stability, it puts Japanese companies at a disadvantage against global competitors leveraging AI for faster decision-making, process automation, and personalized customer experiences. The challenge now is finding a balance—leveraging AI for efficiency while maintaining Japan’s human-first approach to business.

Legacy Systems: A Major Roadblock to AI Integration

One of the biggest hurdles to AI adoption in Japan is outdated IT infrastructure. Many enterprises still rely on decades-old ERP systems that struggle to integrate with AI-driven tools. This issue is particularly severe in key industries:

  • Manufacturing: Aging IT systems limit AI-driven predictive maintenance and supply chain optimization.
  • Logistics: Outdated software makes AI-powered demand forecasting and route optimization difficult.
  • Finance: Traditional banking platforms slow AI-driven fraud detection and risk assessment.

Unlike in China and the U.S., where cloud-first AI adoption is the norm, Japan’s slow IT modernization creates high costs and complexity when implementing AI solutions.

AI and Data Challenges in B2B Marketing & Sales

AI thrives on structured, high-quality data—but many Japanese companies lack robust data  ecosystems, particularly in B2B marketing and sales. This weakens AI’s ability to:

  • Segment customers effectively: Many companies lack standardized data collection, making AI-driven audience segmentation inaccurate.
  • Predict market trends: Without comprehensive datasets, AI struggles to deliver actionable business insights.
  • Personalized marketing: AI-driven account-based marketing (ABM) is limited by the scarcity of high-quality intent data.

To maximize AI’s potential in marketing and sales, Japanese companies need to improve data collection, integration, and analysis—a challenge many still struggle with.

Government and Corporate Investments in AI Innovation

Recognizing AI’s potential to drive economic growth and address societal challenges, Japan’s government and major corporations are ramping up investments in AI research and development. The government has committed ¥2 trillion ($12.8 billion) toward AI and semiconductor advancements, aiming to rejuvenate its future-forward technical skills. By strategically allocating these resources, Japan aims to secure its place in the quickly evolving global technology market. 

Opportunities for AI

Japan’s AI adoption has been slow but is gaining momentum. While cultural and technological barriers remain, foreign companies that understand Japan’s unique approach to AI can find significant opportunities.

While Japan may not be leading the global AI race, the market presents strong opportunities for companies that take the right approach. By prioritizing cultural adaptation, strategic partnerships, and long-term investment, foreign firms can successfully navigate Japan’s AI landscape and gain a competitive foothold.

Iku Hirosaki
Iku Hirosaki
  |  
Hirosaki Yoshihisa
Director and COO | Board Member and Chief Operating Officer

Iku began her career at Coursera in the United States as an Enterprise Marketing Associate, where she executed multi-channel campaigns and managed marketing operations. She then relocated to Singapore and joined MediaMath, overseeing field marketing and marketing operations for the JAPAC region. Currently at 01GROWTH, she provides strategic consulting to clients both domestically and internationally. Her professional experience across the U.S., Singapore, and Japan has shaped her global perspective and expertise in navigating diverse markets. She is also the author of “マーケティングオペレーション(MOps)の教科書” (MarkeZine BOOKS) and “レベニューオペレーション(RevOps)の教科書 部門間のデータ連携を図り収益を最大化する米国発の新常識” (MarkeZine BOOKS), and holds a Master’s degree in International Marketing.

Expertise: Marketing Operations, Digital marketing strategy development, International Marketing

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